What should an employer consider when its group health renewal arrives?
Start with the rate increase, but don’t stop there. Look at what changed in the coverage, what your employees will pay, and whether another plan is genuinely better. Then look at the responsibilities that come with offering a group plan. Do you have the required plan documents in place? Are employees receiving the notices and information they need about their benefits? If premiums are deducted pretax, is your Section 125 plan current?
What changed besides the premium?
A renewal letter may lead with a percentage increase, but the price is only part of the story. Did the deductible or out-of-pocket maximum change? Are prescription costs different? Will employees still have access to the doctors and hospitals they use?
We want employers to see those changes alongside the new premium before deciding what to do.
Would a lower-priced plan actually serve your employees better?
Sometimes another carrier or plan offers a worthwhile improvement. Sometimes the lower premium comes with a higher deductible, a different provider network, or more cost for employees when they need care.
The question is not simply, “Can we find something cheaper?” It’s, “What would we gain, what would we give up, and is the change worth it?”
There are renewals where our recommendation is to keep the current plan. If so, we explain why.
What will the renewal mean for the business and its employees?
The employer’s total bill matters, but so do employee payroll deductions and the cost of using the plan. This is also a good time to revisit the employer/employee contribution arrangement and whether the current plan choices still fit your team.
An option that looks attractive on a rate sheet can feel very different to an employee filling a prescription or paying for a specialist visit.
Are the plan’s required documents in order?
Offering a group health plan comes with responsibilities beyond paying the premium. Does the employer have current ERISA plan documents and a Summary Plan Description where required? If employees pay their premiums pretax, is the Section 125 plan in place and current? Are the notices and benefit information that apply to the group getting to employees?
These are not just questions for an audit. An employee may ask for information about their rights under the plan. A coverage disagreement may lead someone to ask what the plan documents say. It is far better to know where everything stands before those documents are needed.
At Carmel Bay Group, we think a renewal review should answer two questions: Are you making the right insurance decision, and are your plan documents current and consistent with the benefits you offer?
We help compare the renewal with realistic alternatives, explain what the changes mean for the employer and employees, and look for documents or administrative issues that need attention. When something is missing, we can help you use the Mineral HR resources available through us to get it in place.
Once the plan is chosen, we’ll hold Open Enrollment and walk employees through their plan options and any changes from the prior plan. We’ll communicate the carrier information, confirm employee elections, and help make sure new ID cards are received. We’ll also stay involved throughout the year with enrollment, payroll deductions, billing, claims, and provider questions.
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